DisneyNOW Design : 2018-12-19 Cross Platform Sync: Research Sync

Date

19 Dec 2018

Duration:

One ID Flow

Singular “I have a profile” on Make It Yours screen
Don’t call the One ID feature as an “Upsell” — Account Discovery Moment
Key is assuming everyone is under 13 so we just ask for “Parent Email"
Discovery moment in Profile is not contextual enough in its messaging. Need tweak copy.
Info button about Disney Account
For sub-head on Sign In, rework copy.
Investigate info screen for more info
Voiceover is important on Sign In screen
K - Good with going with full modal since kids will notice that more
- Opportunities for motion to be explored to explain benefits better
- Sheet notifications won’t be good since we know kids miss it.
Need info from One ID if under 13 account holders can “Manage Account”
Kim: If users access Disney Account from Profile, should there be entry point from Profile?
- We should ask moms this. Make sure makes it into list of q
- Have info on confirmation to manage it in Settings would also be simpler way to handle

Code Flow

“Sign out” is confusing
Can it be one time use only? Does code need to be persistent?
Emailing—parents could forget
K: Do a simple one-time use flow—ex: connecting new TV
Can use current flow for feedback if we want...
Note from Mitch: Code will be needed for OTT devices sign in
K-ask for questionnaire beforehand of how available is syncing across multiple devices. If device is lost and no info, how bad is that.
Research will have users use rewards program for a week before study. Groups with kids themselves, moms. Sessions with kid and mom together.

Wires delivery still expected to be by 7th. Need for InVision/Clickable prototype links.
Revisions:
- Verbiage on some screens
- Lighter version of code for one-time use
- Add latest birthday confirmation screen to profile onboarding flow
Comps in Color if possible. If not, it’s ok.