DisneyNOW Design : Live Event Exit Experience

Target release
Epic

DCWW-391 - Jira issue doesn't exist or you don't have permission to view it.

Document Status
DRAFT
Product
Interaction Design
Visual Design
Development
EIABrianna Loo
QA
PMO

Goals

  • Reduce server load on live event user exit.

Tasks

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Background and strategic fit

The majority of users launched the Quizney game from the hero as anticipated. At the end of game play, users exited the game at the leader board and were returned to their entry point. Those coming from Home stresses resources referencing personalized content. Peter Gluck engaged Design for consultation on the mitigation strategy. Our design strategy should solve for Quizney, as well as other live events such as RDMA, Live Play events.

Assumptions

  • Cross platform solution
  • All live events (Quizney, RDMA, Live Play, ...live streaming park parade?)
  • We want to distribute user load over the course 30 seconds

User Story Development

#Feature TitleUser Story DescriptionImportanceNotes
1Exit UIAs a user, I would like a happy path from my live event back to DisneyNOW...Could Have

Games all exit with a close button (our IX pattern), however, we should design into our Game's UI a happy path.

2Exit PageAs a user, I would like to celebrate my game play even if don't make the leaderboard...Should Have

On exit of the Live Event game user can be greeted with a personalized page (using cached resources) aund multiple options to proceed.

3Exit Strategy MVPAs a business, I want users to be returned to a non-personalized page which won't cause server resource issues due to cache design.Must HaveVPPO to program the Quizney (or Live Event Hero) to deeplink into the Game, thereby causing the system to return the user to the Games page.

User Research

User Experience Design

       
       

         

         

           

           

             

             

             

             

            Analytics

            Questions

            Below is a list of questions to be addressed as a result of this requirements document:

            QuestionOutcome

            Not Doing

            Usability

             

             

            Attachments:

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            Comments:

            Catherine Gallant, Peter Gluck and I were supposing kids who just finished playing a Live Event (like Quizney, or Live Play) are more likely to be interested in playing another game (rather than positioning video) if they remain in the app. Do we have research around game play user behaviors? I think it's a sound hypothesis, but didn't want to miss the chance to see if we have insights to leverage. Thanks Cathy!

            Posted by angela.glass@disney.com at Aug 23, 2018 11:54