GX Technology : Zendesk Admin: Domain ownership & Messaging ownership

Created by David Sohnchen, last modified by Sydney Neubauer on Apr 16, 2021

The purpose of this page is to document what DNS team has ownership of our support email address domains, and what Messaging/IT teams have ownership of the creation/forwarding of our support email address domains.

Additional Resource: DToolsIT Domain Name Management Points of Contact


DOMAINTOP LEVEL DOMAINS (Optional)DNS TEAMPOC for escalationsMESSAGING TEAMNOTES
clubpenguinisland.comns1.p13.dynect.net. hostmaster.clubpenguinisland.com. 7 3600 600 604800 1800DPECP TechOps


disneymobile.comsens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


disneychannel.co.uksens01.dig.com. dns-ops.dig.com. 2018090500 1200 180 1209600 300DTSS Seattle


disneyemojiblitz.comsens01.dig.com. dns-ops.dig.com. 2018080100 1200 180 1209600 300DTSS Seattle


disneyjunior.co.uksens01.dig.com. dns-ops.dig.com. 2018081400 1200 180 1209600 300DTSS Seattle


disneylicensing.comsens01.dig.com. dns-ops.dig.com. 2018080101 1200 180 1209600 300DTSS Seattle


disneyme.comns1.disneyinternational.net. dns-ops.dig.com. 2018091003 3600 600 604800 1800DTSS SEIntl


disneypublishing.comsens01.dig.com. dns-ops.dig.com. 2017090102 1200 180 1209600 300DTSS Seattle


shopdisney.dens1.disneyinternational.net. admin\.domain.disneyinternational.com. 14 14400 1800 604800 1800DTSS SEIntl


disneystore.desens01.dig.com. dns-ops.dig.com. 2018090700 1200 180 1209600 300DTSS Seattle


shopdisney.esns1.disneyinternational.net. admin\.domain.disneyinternational.com. 16 3600 600 604800 1800DTSS SEIntl


disneystore.essens01.dig.com. dns-ops.dig.com. 2018090700 1200 180 1209600 300DTSS Seattle


shopdisney.frns1.disneyinternational.net. admin\.domain.disneyinternational.com. 16 3600 900 604800 1800DTSS SEIntl


disneystore.frsens01.dig.com. dns-ops.dig.com. 2018090700 1200 180 1209600 300DTSS Seattle


shopdisney.itns1.disneyinternational.net. admin\.domain.disneyinternational.com. 15 3600 600 604800 1800DTSS SEIntl


disneystore.itsens01.dig.com. dns-ops.dig.com. 2018090700 1200 180 1209600 300DTSS Seattle


disneystore.ptsens01.dig.com. dns-ops.dig.com. 2018080200 1200 180 1209600 300DTSS Seattle


disneystore.co.uksens01.dig.com. dns-ops.dig.com. 2018090700 1200 180 1209600 300DTSS Seattle


shopdisney.co.ukns1.disneyinternational.net. admin\.domain.disneyinternational.com. 15 3600 600 604800 1800DTSS SEIntl


disneyturkiye.com.trns1.disneyinternational.net. admin.domain.disneyinternational.com. 2018091003 3600 600 604800 1800DTSS SEIntl


disneychannel.com.trsens01.dig.com. dns-ops.dig.com. 2018090500 1200 180 1209600 300DTSS Seattle


disneyxd.co.uksens01.dig.com. dns-ops.dig.com. 2018011800 1200 180 1209600 300DTSS Seattle


disneylife.iesens01.dig.com. dns-ops.dig.com. 2018062000 1200 180 1209600 300DTSS Seattle


disneylife.phns1.disneyinternational.net. admin\.domain.disneyinternational.com. 12 3600 600 604800 1800DTSS SEIntl


disneylife.co.ukns1.p13.dynect.net. orp\.dns\.domains.disney.com. 25 3600 600 604800 1800DPECP TechOps


disneylife.nlsens01.dig.com. dns-ops.dig.com. 2018062000 1200 180 1209600 300DTSS Seattle


disneytickets.co.uksens01.dig.com. dns-ops.dig.com. 2018080200 1200 180 1209600 300DTSS Seattle


disneydigitalbooks.comsens01.dig.com. dns-ops.dig.com. 2018071200 1200 180 1209600 300DTSS Seattle


disneystorycentral.comns-1190.awsdns-20.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400Charles Petrek, Producer of Disney Publishing

Charles let us know that this product is sunset and requires no further domain maintenance.
playmation.comsens01.dig.com. dns-ops.dig.com. 2017062202 1200 180 1209600 300DTSS Seattle


disneyconsole.comsens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


disneyimagicademy.comsens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


disneyinfinity.comsens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


disneyonline.comsens01.dig.com. dns-ops.dig.com. 2018090500 1200 180 1209600 300DTSS Seattle (Craig Sutton)
EMT (article for pointing)
abclocal.go.comn7ins01.starwave.com. dns-ops.dig.com. 2018092400 1200 180 2419200 300DTSS Seattle


courier.abcotvs.comns-1293.awsdns-33.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400ABC SE

Coordinated via Cori Dang

disneyfamily.comsens01.dig.com. dns-ops.dig.com. 2017062202 1200 180 1209600 300DTSS Seattle


babyzone.comsens01.dig.com. dns-ops.dig.com. 2018072500 1200 180 1209600 300DTSS Seattle


twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps
EMT
disneychannel.comsens01.dig.com. dns-ops.dig.com. 2017083100 1200 180 1209600 300DTSS Seattle


disneyworld.comsens01.dig.com. dns-ops.dig.com. 2017062202 1200 180 1209600 300DTSS SeattleEMT

disneybaby.comns1.p13.dynect.net. dns-ops.dig.com. 2018062600 3600 600 604800 1800DPECP TechOps


spoonful.comsens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


help.go.comn7ins01.starwave.com. dns-ops.dig.com. 2018092400 1200 180 2419200 300DTSS Seattle


abcfamily.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


abctv.comsens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


bvhe.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


bvoe.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


dcl.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


disney.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


disneybridal.comsens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


disneyeventservices.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


disneyfamilymovies.comsens01.dig.com. dns-ops.dig.com. 2017062204 1200 180 1209600 300DTSS Seattle Ishag.Alexanian@disney.com CO-DTSS Systems Engineering


disneyinstitute.comns-513.awsdns-00.net. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400WDPR Cloud SE team


disneyinteractivestudios.comsens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


disneyjunior.comsens01.dig.com. dns-ops.dig.com. 2018081400 1200 180 1209600 300DTSS Seattle


disneyland.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


disneyonbroadway.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


disneyonice.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


disneyparks.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


disneyprincessandme.comsens01.dig.com. dns-ops.dig.com. 2018071100 1200 180 1209600 300DTSS Seattle


disneyrecords.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


disneystore.comsens01.dig.com. dns-ops.dig.com. 2018071200 1200 180 1209600 300DTSS Seattle


disneyweddings.comns-1651.awsdns-14.co.uk. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400WDPR Cloud SE team (SNOW Assignment group: ops-global-parks-se)Is yy


family.comsens01.dig.com. dns-ops.dig.com. 2017062202 1200 180 1209600 300DTSS Seattle


records.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


thewaltdisneycompany.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 67 3600 600 604800 1800DPECP TechOps


wdw.twdc.comns1.p13.dynect.net. corp\.dns\.domains.disney.com. 28 3600 600 604800 1800DPECP TechOps


story.ussens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


disney.asiasens01.dig.com. dns-ops.dig.com. 2018090500 1200 180 1209600 300DTSS Seattle


disneyaccount.comsens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


familyfun.comsens01.dig.com. dns-ops.dig.com. 2017062202 1200 180 1209600 300DTSS Seattle


moviesanywhere.comns-1198.awsdns-21.org. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400ops@moviesanywhere.com (Brian Scott)


starwars.coma9-66.akam.net. postmaster.lucasfilm.com. 2018032717 300 300 604800 300DPECP TechOps
Charles Latham, Core Systems, ILM/Lucasfilm
disney.co.ukns1.disneyinternational.net. admin.domain.disneyinternational.com. 2018091104 3600 600 604800 1800DTSS SEIntl
Marc Heinz would contact messaging team for co.uk emails
disney.dkns1.disneyinternational.net. admin.domain.disneyinternational.com. 40 3600 600 604800 1800DTSS SEIntl


disney.bens1.disneyinternational.net. hostmaster.disney.be. 91 3600 600 604800 1800DTSS SEIntl


disney.czns1.disneyinternational.net. admin.domain.disneyinternational.com. 36 3600 600 604800 1800DTSS SEIntl


disney.esns1.disneyinternational.net. admin.domain.disneyinternational.com. 2018091102 3600 600 604800 1800DTSS SEIntl


disney.fins1.disneyinternational.net. dns-ops.dig.com. 2018091003 3600 600 604800 1800DTSS SEIntl


disney.frns1.disneyinternational.net. admin.domain.disneyinternational.com. 2018091100 3600 900 604800 1800DTSS SEIntl


disney.grns1.disneyinternational.net. admin.domain.disneyinternational.com. 38 3600 600 604800 1800DTSS SEIntl


disney.huns1.disneyinternational.net. dns-ops.dig.com. 2018091003 3600 600 604800 1800DTSS SEIntl


disney.co.ilns1.disneyinternational.net. dns-ops.dig.com. 2018091003 3600 600 604800 1800DTSS SEIntl


disney.itns1.disneyinternational.net. admin.domain.disneyinternational.com. 2018091102 3600 600 604800 1800DTSS SEIntl


disney.nons1.disneyinternational.net. admin-domain.disneyinternational.com. 1809101358 3600 600 604800 1800DTSS SEIntl


disney.nlsens01.dig.com. dns-ops.dig.com. 2018062000 1200 180 1209600 300DTSS Seattle


disney.plns1.disneyinternational.net. admin.domain.disneyinternational.com. 2018091005 3600 600 604800 1800DTSS SEIntl


disney.ptns1.disneyinternational.net. admin.domain.disneyinternational.com. 2018091100 3600 600 604800 1800DTSS SEIntl


disney.rons1.disneyinternational.net. dns-ops.dig.com. 2018091003 3600 600 604800 1800DTSS SEIntl


disney.rssens01.dig.com. dns-ops.dig.com. 2018091100 1200 180 1209600 300DTSS Seattle


disney.sens1.disneyinternational.net. admin.domain.disneyinternational.com. 2018091004 3600 600 604800 1800DTSS SEIntl


shopdisney.coma9-66.akam.net. hostmaster.akamai.com. 1533158599 43200 7200 604800 7200DPECP TechOps


disneystore.comsens01.dig.com. dns-ops.dig.com. 2018071200 1200 180 1209600 300DTSS Seattle


disneyshopping.comsens01.dig.com. dns-ops.dig.com. 2017062201 1200 180 1209600 300DTSS Seattle


marvelshop.comns.rackspace.com. hostmaster.rackspace.com. 1515770787 86400 7200 604800 300Marvel IT

Coordinated with Richie Waite

disneytwentythree.comsens01.dig.com. dns-ops.dig.com. 2017090101 1200 180 1209600 300DTSS Seattle


d23.comns-1725.awsdns-23.co.uk. awsdns-hostmaster.amazon.com. 1 7200 900 1209600 86400Ajay Sharma, Hanan Abohebeish, Jim Reifsnyder Smith


disneyconsumerproducts.comns1.p13.dynect.net. dns-ops.dig.com. 2018062600 3600 600 604800 1800DPECP TechOps


marvelstore.comsens01.dig.com. dns-ops.dig.com. 2017062202 1200 180 1209600 300DTSS Seattle


disneyparks.comsens01.dig.com. dns-ops.dig.com. 2018092400 1200 180 1209600 300DTSS SeattleEMT

espncustomercare.com
ESPN Build Eng Support ESPNBuildEng@espn.com


disneyaulani.com
WDPR Cloud SE team (SNOW Assignment group: ops-global-parks-se)


disneycruise.com
DTSS Seattle


disneyland.com
DTSS Seattle


compassrosesurvey.com
DTSS Seattle


disneycastexperience.com
DTSS Seattle


disneyuniversity.com
DTSS Seattle


adventuresbydisney.com
DTSS SeattleEMT

compassrosesurveys.com
DTSS Seattle


disneybackroom.com
DTSS Seattle


disneycruiseresearch.com
DTSS Seattle


disneyfocusgroupbackroom.com
DTSS Seattle


disneylandsurvey.com


DTSS Seattle


disneyparksstarbuckssurvey.com
DTSS Seattle


disneystarbuckssurvey.com
DTSS Seattle


disneysurvey.com
DTSS Seattle


disneysurveys.com
DTSS Seattle


disneyworldsurvey.com
DTSS Seattle


diz.sv
International (http://support.disneyinternational.com/)


focusgroupbackroom.com
DTSS Seattle


rose.sv
DTSS Seattle


vacationsurvey.com
DTSS Seattle


disneyinstitute.com
WDPR Cloud SE team (SNOW Assignment group: ops-global-parks-se)


disneyvacationclub.com
DTSS Seattle


disneytravelagents.com
Dan Perine


disneymeetings.com
DTSS Seattle


disneysports.com
DTSS Seattle


disneydestinations.com


DTSS Seattle


disneymagicalexpress.com
DTSS Seattle


disneyyouthgroups.com
DTSS Seattle


disneyyouthprograms.com
DTSS Seattle


disneycreditcard.com
DTSS Seattle


nationalgeographic.com (retired)
ngp.support@natgeo.com, Dani Tam, Vienkhanh Nguyen


natgeo.com

Michelle Santwier created the inbox

Dave Perkins - forwarding

Doug - Corp.DNS.Domains@disney.com - DNS update




fxnetworks.com

Michelle Santwier- set up inbox
Dave Perkins - forwarding

Doug - Corp.DNS.Domains@disney.com - DNS update

Email David Mayernik, Daniel Ouellette, and Sean C. Rielly to figure out next POC and CC Mark Demers

disneymovieinsiders.com
Brian Scott, Ishag Alexanian


pigeonpresents.comsens01.dig.com. dns-ops.dig.com. 2017062202 1200 180 1209600 300DTSS Seattle

Within the General Request form for EMT, ensure the DNS change is routed to Craig Sutton using the queue: ops-global-ddi
disneysubscription.com
DTSS Seattle
Isaac Ramos
tippingsupport.com
Paul Dawson


customercare.abc.com




customercare.abcnews.com




customercare.disneynow.com




customercare.freeform.com




help.disneymovieinsiders.com
Brian Scott, Ishag Alexanian


ipproman.com
Harrison's test that went nowhere


support.disneylicensing.com




support.disneypublishing.com




disneydebut.com




Comments:

For an updated Google sheet of the addresses: https://docs.google.com/spreadsheets/d/1_6_NsfdqSqgClDZ0RlUFSfYCfVngmVh9ucj19pP7-Ew/edit#gid=0
Posted by sydney.neubauer@disney.com at May 04, 2021 11:47