GX Technology : CS Support Tools 3.1.2 RC - scheduled for production release on Oct 4, 2010

Release Dependencies:

New version of code for the Cron box (ref: MSS-1612)

New version of Team Tools deployed at least to Stage (ref: MSS-1576)

Fixes:

http://jira.clubpenguin.net/browse/MSS-1494 - Flurry - If multiple tickets require action, and only one is acted on, the checkout does not reloaded tickets that still require action.

http://jira.clubpenguin.net/browse/MSS-1621 - Flurry – Release button does not release current ticket, returns an Error Response

http://jira.clubpenguin.net/browse/MSS-1435 Flurry Stats - Sending tickets from Support tools, does not add to Stats in Team Tools

http://jira.clubpenguin.net/browse/MSS-1465 Dos South - Update account email address fails

http://jira.clubpenguin.net/browse/MSS-1497 Ticket expires - after a ticket expires client doesn't release the ticket.

http://jira.clubpenguin.net/browse/MSS-1510 When users get tickets from Disney Game Downloads they receive errors

http://jira.clubpenguin.net/browse/MSS-1516 DOS Transactions does not show admin of CSD who took action

http://jira.clubpenguin.net/browse/MSS-1532 Errors in logs.

http://jira.clubpenguin.net/browse/MSS-1561 Flurry - Inverted Saved Responses

http://jira.clubpenguin.net/browse/MSS-1562 Flurry - Auto-Select Newest ticket

http://jira.clubpenguin.net/browse/MSS-1565 Flurry - Typing is slow in Macs

http://jira.clubpenguin.net/browse/MSS-1566 Add Penguin ID and Nickname to Account

http://jira.clubpenguin.net/browse/MSS-1569 Server - return the Nickname with the AccountVO

http://jira.clubpenguin.net/browse/MSS-1570 Client - display Nickname under the Account Summary

http://jira.clubpenguin.net/browse/MSS-1573 Ticket Action Fail should keep the checked out ticket instead of getting a new checkout

http://jira.clubpenguin.net/browse/MSS-1574 Flurry - Changing filter and taking action on the new ticket, takes action on both the current and past ticket

http://jira.clubpenguin.net/browse/MSS-1578 Flurry - Comment & Close tab does not clear after ticket is closed.

Quality Assurance:

Known issues:

  • Must have flash 10.1, older versions will experience performance issues.
  • MSS-1277 error occurs, stopping the user from taking action on a ticket - This can be fixed by the user by changing to inbox and back to checkout.
  • Does not look great on smaller/non widescreen monitors - in as MSS-394 and MSS-391
  • Unable to see failed attempts of a Memb Grace in Jira as MSS-1482
  • Updating DOS South account info gives notification that it didn’t work. Re-searching the accounts shows the change was successful. in Jira as MSS-1465 Has been resolved in RC3.1.1 but can not be confirmed fixed on Stage will test live.
  • Help/Legend says: "manually forgiven bans are green background" - does not currently - in Jira as MSS-1480
  • Help/Legend says: Note are colour coated by type - Does not currently - in Jira as MSS-1481

Bugs tested by QA for Release 3.1.2

Fixes for Release 3.1.2.xls

Deployment Instructions:

There are no special instructions for this deployment - we only need to deploy the PHP code & the Flash client from the Deadly Branch http://svn.clubpenguin.net/support_tools/branches/sprints/DeadlyDeinonychus

Attachments:

Fixes for Release 3.1.2.xls (application/vnd.ms-excel)